Dear Backers,
Thank you for your amazing support and patience. This update is only meant for backers who have not received their order just yet or backers from recent drops (promos).\xa0
If you have not received your BackerKit survey, please contact us at care@ivanadesigns.com or use our online web support ticket system so that we can assist you timely. ?\xa0
Support Link:https://ivanadesigns.com/pages/contact-us
If you have received your BackerKit survey please make sure to complete it fully so that our team will proceed with shipping quickly.\xa0
If your survey has been completed and shipment is pending for some time due to any shipping bumps we might have experienced with delivering to your provided location, please expect our team to reach out within this following week so that we get you back to speed and make sure your order is delivered asap.\xa0
Many of you have reached out directly to our team for assistance, and some of you have posted comments that our support team does not have direct access to answer them timely, therefore they take a lot longer to be assisted with. So please, please contact us directly through the info provided above.\xa0
We are super excited for all of you to receive and experience Alpha!\xa0
Lots of love,
Your friends at Ivana Designs
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Designed with ❤️ in San Francisco\xa0